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Frequently Asked Questions (FAQ)

1. How much do I have to pay upon registration?

A registration fee of $53.50 is required for every new sign-up.
It is also applicable for any student who has withdrawn and plans to re-register.
A one month's deposit and the first month's course fee are required for every subject registered.

2. How much is the payable deposit?

Each deposit is equivalent to a full month course fee.
And a top-up is required when you add on another subject.

3. Are the registration fee and the deposit refundable?

Registration fee and deposit are strictly non-refundable. The deposit is only to offset the student's course fee for the final month. The student's final month is determined by the parent/student and not by the Centre.

4. How much is the monthly course fee for the respective subjects and levels?

Kindly call/visit your nearest centre of your convenience to get the respective information during our business hours.

5. What if a student joins in the middle of the month?

The course fee will be pro-rated and it will be based on the payment for the 1st subject and will be multiplied by the number of available lessons in the month.
Pro-rated fees are applicable only to any new enrolment upon the first month.
Pro-rated fees is strictly not applicable for any current student who has missed any lesson for the month.

6. How is the pro-rated fee for the respective levels calculated?

Kindly call/visit your nearest centre of your convenience to get the respective information during our business hours.

7. What are the modes of payment?

Payment must be made in Cash or Cheque only. All cheques must be crossed and made payable to 'MIND Matters Education Centre Pte Ltd'. Kindly write the student's name, class code and the month payable on the reverse side of the cheque.

8. When is the due date for the monthly course fee?

All students are to make payment before commencement of any lesson for the month. The monthly course fee must be paid latest by the 7th of every month and MIND Matters reserves the right to charge a $16.05 (administrative fee) for any late payment received after the above mentioned date.

9. How long is the duration for each lesson?

The duration of scheduled lesson is 2 hours, except for Preparatory Level which is scheduled for 1.5 hours.

10. Is MIND Matters closed on Public Holidays and School Holidays?

All MIND Matters Centres are closed on all Public holidays, Christmas Eve, Chinese New Year Eve, 3rd day of Chinese New Year and Teacher's Day. There will be no lesson, no replacement and no refund of the course fee if the scheduled lesson falls on the above mentioned dates.
Lesson will be as usual during school holidays.

11. Are students given homework?

MIND Matters practice 'Zero Homework'. However there will be cases when they are required to bring back minimal homework/corrections that are uncompleted during the scheduled lesson.

12. Are the lessons conducted according to the latest MOE syllabus?

Yes, our lessons are aligned with latest MOE syllabus.

13. What are the scheduled lessons for the respective levels?

Woodlands Branch - Click here for the latest timetable schedule
West Coast Branch - Click here for the latest timetable schedule

MIND Matters reserves the right to change or reschedule any above-mentioned class schedule without any prior notice.

14. What is the teaching approach?

MIND Matters adopts 'Fun and Interesting Learning Approach' which is also known as FILA. Children of today have a higher tendency of doing better when they like the teacher and subject.

15. What are the teachers' qualification?

MIND Matters Education Centre has been registered with MOE since 2005. Our teachers are at least Tertiary Level graduates and are specialised to teach the subjects they are handling. Our teachers have at least 4 years of teaching experience and most importantly, they have the passion for teaching.

16. What is the class size of MIND Matters?

MIND Matters has small classroom size catered to provide adequate attention for our students.

Preparatory Level

Maximum 6 - 8 students in a class

Primary Level

Maximum 8 - 10 students in a class

Secondary Level

Maximum 12 - 14 students in a class

17. What should I do if I miss a lesson?

If a student misses a scheduled lesson, he/she will have to arrange for a replacement class within the same week (MIND Matters calendar) strictly with the Special Request Form. Any other type of notification is not acceptable.
Replacement lesson is subjected to the availability of seats in the Replacement Class. If the replacement class is not available, the student can collect the material and arrange for the teacher to go through upon the next scheduled lesson.

18. What is the withdrawal process?

If a student wishes to withdraw from any of the course, he/she will need to follow the Withdrawal Procedure and submit the Withdrawal Form (WF) with at least a one-month (30days) notice .

19a. When will the classes for CURRENT YEAR end?
19b. When will the FOLLOWING YEAR classes commence?
19c. When to register for FOLLOWING YEAR classes?

Year Ending (CURRENT YEAR)

K2 level to Primary 5

End October (Till 31st)

Primary 6 (PSLE)

End September (Till 30th)

All Secondary Levels

End October (Till 31st)

Registration For FOLLOWING YEAR Courses

From 1st October onwards (Year End)

Year Commencing (FOLLOWING YEAR)

All Levels All Subjects

First week of December

20. When is the "term break" for MIND Matters?

One month term break starting from 1st till 30th November.